Get in Touch With Us
Got a question about one of the new sweepstakes casinos we cover, spotted something that needs a second look, or just want to share feedback on the site? This page explains how to reach our team and what happens once your message lands in our inbox.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes in and aim to reply within a couple of working days. You can write to us at [email protected].
If you can, tell us upfront what your message is about — a question on a specific operator, a correction, or general feedback. It helps us route your note to the right person and get back to you faster.
What We Can Help With
We cover new sweepstakes casinos, how the sweeps coins model works, and how the sites on our list compare on welcome offers, game libraries, and redemption terms. Common reasons readers write in include:
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the "no purchase necessary" entry method works, or how prize redemption is typically handled.
- Corrections and updates — welcome offers, eligible states, and terms at individual sites change fairly often. If something we've published looks out of date, we want to know.
- Feedback on our reviews — if you think our editorial ratings, comparisons, or write-ups on operators such as Crown Coins, SplashCoins, or any other site on our list deserve another pass, tell us why.
- State availability queries — readers often ask whether a particular platform serves their state. We can't give a legal opinion, but we can point you toward where to check.
- Partnership or editorial enquiries — if you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about play habits — if you or someone you know is struggling to keep play in check, let us know in your message and we'll point you toward appropriate support resources.
What We Can't Do
We're not able to process account issues, redemption requests, identity verification, or payment problems on behalf of any operator — those have to go through the platform's own support team. We're also not able to give legal advice on whether a specific sweepstakes casino is permitted in your state; laws vary by state and change over time, so always check an operator's current terms and your own state's rules before signing up. If you're weighing up options outside the standard US sweepstakes model, our page on Best Non GamStop Casinos 2026 covers a different category of sites entirely and is worth a look if that's what you're after.
What Happens After You Write In
Every message is read by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our usual turnaround is around two working days, though it can run a little longer during busier stretches. If your question needs input from more than one person, we'll let you know that it's taking a bit longer rather than leave you waiting without a word.
Helping Us Keep the Site Accurate
Sweepstakes and social casino sites update their welcome offers, eligible states, and coin packages fairly regularly, and editorial ratings on this site reflect our own research rather than any commercial arrangement — advertising relationships never decide where an operator ranks. If you've used a site we cover and noticed a mismatch between what we've written and what you experienced, that kind of feedback is genuinely useful and helps keep our coverage current. Thanks for taking the time to visit this page — we look forward to hearing from you.